Medicare Sales and Enrollment Specialists!
Job Description
The Hive is a place where you can jumpstart your career in the health insurance world. We are hiring motivated individuals to join our team of Medicare Sales and Enrollment Specialists. We pay for training, licenses, and other credentials needed to forge a lasting career in healthcare. When you launch your career with the Hive, you will be supporting a Fortune 10 Healthcare company by answering incoming inquiries from prospective members and providing the assistance and information they need to select the right plan for them. You can get the best of both worlds in our hybrid work environment. You will spend the first 9 - 11 weeks of your journey in our Longview, WA office learning about Medicare Advantage products and how to help Medicare-eligible consumers decide on the option that best fits their needs. Once you are up and running, you will enjoy a unique hybrid work experience where you will alternate days between working remotely and joining your colleagues in our Longview office. After you have immersed yourself in the job and have had hands-on experience, you will have the opportunity to transition from the Hive and work directly for a Fortune 10 Healthcare company.Responsibilities
- Starting wage of $16/hour, increase to $20/hour after successful completion of training
- Average annual earnings (base + incentive) $45k - $65k+
- Operating hours are Monday – Friday, 7am – 8pm Pacific Time. Your shift will be provided during training
- Alternate between remote and onsite work at our nearby office
- Training and job-related licensing fees will be covered
Primary Responsibilities of a Medicare Sales + Enrollment Specialist
As our ideal Hive candidate, you are organized, driven to tackle the challenge of building, and maintaining trusting relationships in the Hive and the Community. And like us, you are gritty, embrace coaching, innovative, and are culture focused!
- Answer incoming inquiries from prospective members, learn about their healthcare needs with the goal of helping them select the Medicare product that best suits their needs.
- Follow up with existing members to answer questions and review current or new products and services.
- Navigate multiple computer systems to document member information while maintaining active listening and engagement with members.
- Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines.
- Meet the goals established for the position in the areas of performance, attendance, and customer experience.
Compensation + Benefits
- Earning potential of $45k - $65k+ annually.
- All costs related to licensing and certifications are covered.
- Eligible for health and dental benefits after 60 days.
- Entry-level position with the opportunity to quickly advance your career and earning potential.
Basic Qualifications
- High School Diploma/GED (or higher)
- Ability to work regularly scheduled shifts, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
- Once initial training is complete, ability to work onsite 2x weekly and come onsite for local events/training.
- Previous sales experience or customer service
- Familiarity with computer and Windows PC applications, including the ability to learn new and complex computer system applications
- Flexibility to customize approach to meet all types of caller communication styles and personalities
