Meet Our People
Team BroadPath is great at rolling up our sleeves and getting the job done. But it’s not all work. On the road or at the office, we take time to celebrate our accomplishments and personal successes. At BroadPath, it’s easy to enjoy the company you keep.
Chief Executive Officer
Don joined BroadPath in 2009 after a career of successfully developing technology outsourcing organizations. As CEO, he acts as chief facilitator for our outstanding executive team to help develop strategy and guide the decision-making process. Empowering people and unlocking the emotional element of businesses is his passion. He takes deep pride in leading teams and individuals to become more than they believe is possible.
Don’s dedication to the human dimension of business combined with his technology background has helped BroadPath pioneer a radically innovative delivery model in a relatively mature industry.
Don has more than 30 years of experience in executive management and business development, working in many industries including healthcare, pharmaceuticals, finance, insurance, and technology. He received his Bachelor’s degree in Industrial Engineering from Penn State University.
Don lives a high energy lifestyle both in and out of the office. This ranges from ensuring great project delivery and customer service to community engagement and outdoor sports.
- Whitewater kayaking
- Piano and guitar
SVP of Growth
Chris joined the BroadPath team in 2016 and oversees our business development, client solutions and sales functions. Prior to joining BroadPath, Chris spent eight years with Xerox Services where he led their efforts to develop new solutions and relationships with healthcare payer organizations.
Chris has also worked for Deloitte Consulting in their CRM and Outsourcing Advisory practices, where he helped his clients design and implement a variety performance improvement and outsourcing programs.
Chris has a B.A. and MBA from Xavier University in Cincinnati, Ohio.
Chairman of the Board
Daron founded the company just a few weeks before the crash of 2008 and hasn’t looked back since.
Daron is passionate about fostering a strong corporate culture aligned with our ambitious goal of simplifying the business of healthcare for our clients and their customers. He has worked in the industry for over 15 years, with previous experience as a management consultant for PricewaterhouseCoopers.
He received his undergraduate degree from Grinnell College and his MBA from the Ross School of Business at the University of Michigan.
Outside the office, Daron’s primary focus is family with occasional bouts of rock climbing in Hueco Tanks when time permits.
- Exploring with my wife and intrepid daughter
- Rock climbing
- Designing and building stuff
Chief Operating Officer
Scott is a seasoned customer experience executive who has held leadership roles on both the client and BPO side of outsourcing. He has spearheaded strategic initiatives with Verizon Wireless, AT&T Wireless, and Convergys.
Prior to joining BroadPath, Scott spent 10 years leading Expedia’s global contact center operations where he was responsible for overseeing support operations which included 15,000 agents and 51 sites, supporting 24 languages.
With his 30+ years of experience in the business, Scott is uniquely poised to help any client achieve their customer support objective no matter how novel or challenging.
Scott received his undergraduate degree from Rutgers University and currently resides in Chantilly, Virginia.
Outside the office Scott enjoys spending time with his wife Kathy and their Soft Coated Wheaten puppy, Bodie. Additionally, he loves watching his beloved NY Giants, Knicks and even the Mets!
- Traveling with my family
- Growing Hot Peppers
Vice President of Information Systems
Kristen manages development and implementation for all internal projects and for several client engagements. She holds a Bachelors of Criminal Justice from New Mexico State University and is certified Force.com Developer.
Kristen’s goals are to earn additional Force.com certifications and to obtain a Masters in Information Systems.
Outside of work, Kristen’s primary focus is being a mother to a wonderful little girl. Together they enjoy board games, playing at the park, and weekends at the beach or lake.
- Spending time with my daughter
- Cooking+ Traveling
- Softball + baseball
Director of Client Services
Amy specializes in health plan and payer call center operations and has over ten years of experience in operations management. At BroadPath, she is responsible for overseeing a significant portion of our nationally-distributed at-home workforce. Amy holds a degree in Media Arts from the University of Arizona.
Outside of work, Amy is a supermom who cherishes her family, especially her four boys — and ALL that comes with it. Amy is also an avid animal lover. She has two golden retrievers and one chihuahua who thinks he is a golden retriever.
- Attending my boys sporting events
- Family vacations
- U of A Wildcats basketball
- Music – all kinds, new and old
- Movies – especially comedies
- Anything on the Bravo channel (guilty pleasure)