TUCSON, Jan 31st, 2023—BroadPath announced this month that company founder Daron Robertson has transitioned from his role as CEO of the global business process outsourcing firm (BPO). Effective January 1st, Robertson assumed the position of Chairman and will be working closely with BroadPath’s Advisory Board to provide ongoing counsel and oversight to the company’s leadership […]
The Covid-19 pandemic intensified a healthcare workforce crisis long in the making. Even before the pandemic, the United States lacked enough doctors to meet the country’s healthcare needs—the shortage of doctors in 2019 was around 20,000, and this deficit could reach 124,000 by 2034, according to the Association of American Medical Colleges.  Approximately 1.4 million […]
As an innovator in remote work for over a decade, I have seen the Great Resignation and the normalization of working from home create a perfect storm for the industry, but also a clear impetus for fortifying the well-being of employees. As expectations of frictionless service clash with pandemic-driven realities, it is causing more customers to lash […]
TUCSON, Ariz., January 19, 2022— BroadPath, a 100% remote work company that provides customer care and other managed services, has been ranked first on FlexJobs’ 9th annual list of the Top 100 Companies to Watch for Remote Jobs in 2022. This list is based on an analysis of approximately 57,000 companies and their remote […]
By Allyson Mann In the post-pandemic world, a few things have become ubiquitous: masks, hand sanitizer and Zoom fatigue, or the feeling of being worn out after a long day of virtual meetings. But new research from a team led by University of Georgia psychologist Kristen Shockley suggests that it’s not the meetings causing the fatigue—it’s the […]
By Sofia Sanchez, Eller College of Management More than a year after the pandemic resulted in many employees shifting to remote work, virtual meetings have become a familiar part of daily life. Along with that may come “Zoom fatigue” – a feeling of being drained and lacking energy following a day of virtual meetings. New […]
By Fotis Georgiadis | Originally posted to Authority Magazine Daron Robertson sits down with Fotis Georgiadis to review the 5 things you need to know to successfully manage a remote team. When we surveyed employees at the onset of lockdown to understand how aspects of their lives were changing, 63 percent indicated that they […]
Daron Robertson is the founder and Chief Executive Officer of BroadPath, a global BPO service provider that has redefined how remote work is conducted. Since its launch in 2008, BroadPath has become widely recognized as “best in class” with thousands of employees working from home offices in 50 states and 4 countries. Daron has expanded […]
By Daron Robertson + Kristen Shockley, PhD Among the many legacies of COVID-19 will be the test of our endurance for spending time in front of screens. Remote workers are spending 29% more time in team meetings and 24% more time in one-on-one meetings than they were before the pandemic, according to a study from […]
The vast migration to home offices, driven by COVID-19 mitigation efforts throughout the world, has often been called “the world’s largest work from home experiment.” As a person who helped build our work from home (WFH) company almost 10 years ago, I’ve had conversations with numerous organizations along the way – all at different stages […]
