Job Description
Are you ready to experience innovation, collaboration, and a culture of connection with a dynamic team in the Hive? Our Hive Center in Rochelle is a boot camp training center that educates and delivers skilled talent to Fortune 10 companies. We’ve added one class and are seeking a limited number of exceptionally talented Supervisors to join our Hive.
Responsibilities
- Analyze daily metrics to identify areas of opportunity and coach agent performance to meet client standards
- Drive high-performance sales, compliance and consumer experience and outcomes
- Assist with identifying any new processes for performance improvement and implementation
- Be committed to our Culture of Inclusion, Diversity, Equity, and Action
Basic Qualifications
- Must have valid Resident State license
- Previous Call Center Sales experience
